Quality Systems in Health Care

First of all, quality in health care has been poorly understood. Thanks to attempts, and the term "attempt" is used intentionally, at quality systems by the Joint Commission on the Accreditation of Health-Care Organizations (JCAHO); quality systems have gotten a very bad reputation within healthcare. As a result, the Baldrige Criteria for health care have scrupulously minimized the use of the term "quality", "Performance Excellence" is used in its place

As a result of the National Institute of Medicine's report on health safety in the United States, to err is human, there has been renewed interest in the concept of six sigma, i.e. 3.4 errors per million events.

This site is under continual development. At this time, it is primarily comprised of links to the national, and some state, quality organizations. The ISO9000 standards are also relevant.

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Last Update:06/13/08